1. Connection Process for Fixed Broadband (ADSL, VDSL or Fibre) When you sign up for Skinny Fixed Broadband, we’ll hook your place up with the fastest type of connection available at the address. If you’re lucky enough to have Ultra-Fast Broadband (UFB) available in your street this means we’ll ...
    Date Updated: 13/08/2021
  2. Call Waiting With Call Waiting, you'll know when someone is trying to reach you, even if you're on another call. Call waiting is only available on certain phones, and to learn how to use this feature on your mobile device, head on below! To use Call Wai...
    Date Updated: 16/10/2020
  3. Broadband not working Unlimited Broadband We're sorry to hear your unlimited broadband is not working. Please check which scenario below is more relevant to you. Scenario 1 - If you're getting connected with us and your broadband is not working, there are a ...
    Date Updated: 08/04/2021
  4. 5G on Skinny Mobile We're starting our 5G mobile rollout We’re powered by Spark’s network, which means 5G Mobile will be coming to towns across New Zealand over the next little while! We’re starting off small, and testing the waters, before we tak...
    Date Updated: 26/08/2020
  5. Buddy Rewards How it works: Existing customers are able to share their unique code with 5 new customers. Once a code is redeemed, both existing and new customers will receive a confirmation text to confirm that the code has been activated and both parties will re...
    Date Updated: 16/08/2021