1. Skinny Unlimited Broadband FAQs Below is a list of commonly asked questions about Skinny Unlimited Broadband Please choose a category below to take you straight to that section. GeneralGetting Skinny Unlimited BroadbandAbout the Skinny Smart ModemYour Skinny Unlimited Broadband Ac...
    Date Updated: 19/05/2021
  2. What does it mean if there’s no port available? Sometimes, when we put in a request for Chorus to make your connection, they let us know that there are no ports available at your local cabinet. This is called being a “port waiter,” and, unfortunately, if it’s happened to you, it means th...
    Date Updated: 16/01/2017
  3. How do I do an isolation test to fix up my Fibre connection? When your internet is slow or not working at all, an isolation test can often fix your problem straight away! We might also ask you to do one so that we can see whether the issue you’re having is being caused by the WiFi or something a technici...
    Date Updated: 17/01/2017
  4. Is Fibre available in my area? We all want the amazing reliability and stability that comes from a Fibre connection so it’s understandable that you would want to check if this has become available to you at your property since you have signed up with Skinny Unlimited! You ma...
    Date Updated: 26/08/2020
  5. Updating payment details Need to update your Visa Debit/Credit card details? No problem at all! For unlimited broadband, Simply log into your account HERE and you'll be able to update your details there. For your Skinny Mobile or 4G wireless broadband account, Simply ...
    Date Updated: 07/10/2020