1. How do I set up my modem? The beauty of Wireless Broadband is that it’s pretty quick and easy to set up. You’ll find our Skinny Wireless Broadband modems come with instructions on the sleeves. Find your plan and modem below, and let’s get you sorted. ¬† ¬† ¬...
    Date Updated: 28/02/2020
  2. Premium SMS Messaging What is a Premium SMS message? A Premium SMS text is a subscription service provided by premium service providers and carried over the mobile network by your mobile phone carrier. Each premium service provider charges a fee for the premium SMS/MMS ...
    Date Updated: 22/06/2021
  3. What’s a Lot or DP number and why have I been asked for it? Sometimes your street number may not be in our address database yet. This often happens when the address is newly created, in the situation of a subdivision or new build for example. In these situations we need to create your address in the database ...
    Date Updated: 26/08/2020
  4. Overseas Roaming Add-Ons & Rates Making Overseas Roaming Easy Keep an eye on your spending by grabbing an Add-On. That way you only use what you've paid for, plus it's a little more cost effective. You don't have to be on a plan to buy these, just a Skinny customer. R...
    Date Updated: 06/07/2020
  5. How do I manage my Skinny unlimited Broadband Account?     You can login by clicking here! All you will be needing is your registered email address and password and you're good to go. Once you're logged into the Skinny Unlimited Dashboard, you can make payments and change or remove your card ...
    Date Updated: 19/12/2018