1. How do I set up my modem? The beauty of Wireless Broadband is that it’s pretty quick and easy to set up. You’ll find our Skinny Wireless Broadband modems come with instructions on the sleeves. Find your plan and modem below, and let’s get you sorted. ¬† ¬† ¬...
    Date Updated: 28/02/2020
  2. Premium SMS Messaging What is a Premium SMS message? A Premium SMS text is a subscription service provided by premium service providers and carried over the mobile network by your mobile phone carrier. Each premium service provider charges a fee for the premium SMS/MMS ...
    Date Updated: 11/08/2020
  3. Why can’t I send a text message to 2424? 2424 is Skinny's toll-free Premium Text-only Number which allows customers to purchase Plans, Add-ons, and find out what their mobile number is.Premium text service charges are often used for subscriptions and premium fees are usually a one-time...
    Date Updated: 06/07/2020
  4. Skinny Gifting - FAQs How can I gift Rollover minutes/data? You can only send gifts via the Skinny Mobile App! For Android users - click hereFor Apple users - click here I'm not on a Rollover Plan. Can I still gift Data or Minutes? Nope, you can't gift Data ...
    Date Updated: 12/08/2020
  5. What’s a Lot or DP number and why have I been asked for it? Sometimes your street number may not be in our address database yet. This often happens when the address is newly created, in the situation of a subdivision or new build for example. In these situations we need to create your address in the database ...
    Date Updated: 26/08/2020