1. Are your text messages appearing as a different number? Are your text messages appearing as a different number? Have you recently joined Skinny and have brought your number over from a different provider? Are your friends or family receiving text messages from a different number rather than the number yo...
    Date Updated: 04/08/2020
  2. Download my G.S.T. Receipts? Did you know that you can also retrieve your own invoices and GST receipts via the Skinny Mobile 'Dashboard'?You can retrieve GST receipts for the last 12 months from the date you are checking. Skinny Mobile Dashboard Log in using the reg...
    Date Updated: 18/06/2021
  3. Failed Top-up Failed Voucher  It could be as simple as an incorrectly entered recharge number, try re-entering in the recharge number again to check if you put in the numbers correctly. If you have entered in your recharge number incorrectly 5 times, your vo...
    Date Updated: 08/04/2021
  4. Not sure how much data you’ll need while roaming? This information is a guide only Estimates in the table below are based on average device data usage on a 3G network, doing one activity at a time. On a 4G network, the average device data usage may be more than double what's shown in the table...
    Date Updated: 05/08/2020
  5. What is PPPoE and what does it do? Are you having speed troubles with your Ultra-Fast Broadband (UFB)? Unable to connect to the Internet through your Skinny Unlimited modem?Follow the steps below to help eliminate a modem causing trouble with your UFB connection! Before you begin: ...
    Date Updated: 09/12/2021