1. What is PPPoE and what does it do? Are you having speed troubles with your Ultra-Fast Broadband (UFB)? Unable to connect to the Internet through your Skinny Unlimited modem?Follow the steps below to help eliminate a modem causing trouble with your UFB connection! Before you begin: ...
    Date Updated: 02/10/2018
  2. Skinny roaming FAQs Which countries can I get a roaming add-on for? All three of our awesome roaming add-ons can be used in the following countries: Australia, Argentina, Canada, Puerto Rico, USA, US Virgin Island, France, Germany, Ireland, Italy, Spain, UK, China, Hong...
    Date Updated: 05/08/2020
  3. Skinny’s new look FAQs Why does the Skinny.co.nz website and app look different? It was time for us to update our brand to better suit our customers’ needs and what better way to do that than update our look and feel at the same time. Everyone likes a makeover!   Wh...
    Date Updated: 29/06/2018
  4. Skinny App Help Need some help using the Skinny App?   App - Dashboard The home dashboard shows you a real-time view of how many minutes, texts and data you have remaining. You can check your balance and manage your Plan/Add-Ons here too.       App - Top-Up T...
    Date Updated: 02/10/2018
  5. How do I set up my modem? The beauty of Wireless Broadband is that it’s pretty quick and easy to set up. You’ll find our Skinny Wireless Broadband modems come with instructions on the sleeves. Find your plan and modem below, and let’s get you sorted.     ...
    Date Updated: 28/02/2020