1. Calling, Texting & Data not working Help is on the way!  Before going through any in-depth troubleshooting steps, please make sure you're in a coverage area, and that you've tried restarting your phone and removing and reinserting your SIM Card. If your device is having trou...
    Date Updated: 08/04/2021
  2. Measuring Data You can see your data usage and charges in the Skinny Dashboard: Account History section. You must be registered on this website to see this information. You can register here. We want you to be able to clearly see and understand the amount of data ...
    Date Updated: 18/08/2020
  3. MMS & Data (Internet) Settings How do I set up MMS and Data for Internet on my mobile? Most devices will work straight out of the box however if you’re unable to access the internet or send picture messages (MMS) then see the settings below. Multimedia Messaging Service ...
    Date Updated: 04/08/2020
  4. How to monitor data usage from the phone itself? How do I monitor and control data usage on my phone? First up, our online self service portal My Skinny which you access via www.skinny.co.nz has all the info you need to see the total amount of data used from your account.  For most users, th...
    Date Updated: 05/08/2020
  5. Skinny Jump | Frequently Asked Questions How can I keep track of my data?You can check how much data you have used and how much you have left by logging into your dashboard at skinny.co.nz/dashboard. It is updated in real-time. Just make sure you have refreshed the page to get the latest in...
    Date Updated: 31/03/2021