Password reset


I forgot my password for the Skinny website! How do I reset it?

If you signed up with an email and password 

You may apply to reset your Skinny online password here.

You'll need to correctly enter the email address you signed up with and have access to that email inbox. Once you have completed the password reset request you will recieve a message in that inbox. Make sure you check your Spam or Junk mail folders as well.

 Your account will be unlocked 15 minutes after the password has been reset.

If you signed up with Google or Facebook

We do not control the password for those logins and cannot reset them. You'll need to be able to login to Google or Facebook first before you can login to Skinny. If you need to reset those passwords, please follow the appropriate instructions on how to do so.



Article ID: 50
Created On: Fri, Jun 10, 2016 at 7:10 PM
Last Updated On: Mon, Jul 4, 2016 at 8:28 AM

Online URL: https://support.skinny.co.nz/article/password-reset-50.html