Why is the ‘LTE’ light solid red?

This is because your modem is picking up that it's located in an area that provides little or no 4G signal.

You will need to place the modem in a different location to get signal. Try shifting the modem around your house, place the modem near a window to maximise signal strength.

Article ID: 138
Created On: Fri, Jun 10, 2016 at 7:11 PM
Last Updated On: Mon, Jul 4, 2016 at 8:48 AM

Online URL: https://support.skinny.co.nz/article/why-is-the-lsquo;lte-light-solid-red-138.html