4G phones on Skinny
Will my 4G phone work on Skinny?
We use Spark’s 4G network which operates on the 1800 MHz frequency. This is available in over 95 locations across New Zealand including Auckland, Wellington, Christchurch, Rotorua and Queenstown. So if your phone is compatible with this frequency and you are in one of these locations then you can get a super fast connection!
How do I find out if my phone is 4G compatible?
If you got your 4G compatible phone from us or Spark you're sorted. It'll work fine.
Otherwise, you can have a look for the 1800 MHz frequency on the box your phone came in (near the serial number) or in the phone’s manual or you could also ask the place you purchased the phone from.
Spark is also rolling out 4G on the 700 MHz frequency in some locations, starting with the Waikato. So if you are in one of the new 4G locations operating on the 700MHz frequency you will need a phone that operates on the 700 MHz frequency to get 4G speeds.
In both instances your phone will also need to be compatible with the HSDPA 850 MHz frequency so you can seamlessly switch to the 3G network when you are not in a 4G area. Please be aware that some services may be different or unavailable with a device that was not from Skinny.
Here is a list of some of the devices in New Zealand that are 4G capable with Skinny.
|Posted - Fri, Jun 10, 2016 at 7:10 PM.|
|Online URL: https://support.skinny.co.nz/article/4g-phones-on-skinny-66.html|
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