Manage your account by text (2424)
Good to know
With Skinny’s Text Self-Service you can check your balance, buy or cancel your Plan, Add-Ons, Top-Up - all from your phone simply by sending a text. Not only is texting quick and easy but also these Self-Service texts are free to send!
Text Self Service is ideal for customers with Windows and BlackBerry smartphones or that have 'feature' phones on which the Skinny App is unsupported.
1. To get your balance, text BAL to 2424.
5. To get information about your account, text INFO to 2424. This provides details such as
6. To transfer your credit to another Skinny number:
7. Forgotten what your mobile number is?
8. To find out which Add-ons are available to you, insert <ADDON/addon>
9. To download the Skinny Mobile App, insert <APP>
10. To receive information on what Roaming Add-Ons are available in the country you are in, insert <Name of Country>
The response will instruct you that data roaming is not available in that country or if it is available then to reply with one of the following three commands:
|Posted - Fri, Jun 10, 2016 at 7:10 PM.|
|Online URL: https://support.skinny.co.nz/article/manage-your-account-by-text-2424-24.html|
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