Overage for combo excess
What happens if I run out of my allocated minutes, texts or data before my combo is due to renew?
If you run out of your allocated minutes or texts before your combo is due to renew, any extra minutes or texts used will be charged at our Overage rates.
If you run out of your allocated data you will not be able to access any data related services. If you would like to continue using data, you may need to buy a data Add-On until your combo renews. This is because there is no data overage on Skinny Mobile which means you have more control over your data spend and wont have any unexpected data charges.
If you would like to renew your combo early, change your combo or purchase any add-ons, you can do this through your online My Skinny account or through our self-service menu by dialling *888# and following the on screen prompts.
If you choose to continue on standard rates, your plan will renew as usual provided you have enough credit on the renewal date.
|Posted - Fri, Jun 10, 2016 at 7:11 PM.|
|Online URL: https://support.skinny.co.nz/article/overage-for-combo-excess-164.html|
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