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Why is the ‘LTE’ light solid red?

Published 10/06/2016 12.00 AM | Updated 04/07/2016 08.48 AM

This is because your modem is picking up that it's located in an area that provides little or no 4G signal.

You will need to place the modem in a different location to get signal. Try shifting the modem around your house, place the modem near a window to maximise signal strength.

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