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Why doesn’t the Wi-Fi name show up in the list of available Wi-Fi connections?

Published 10/06/2016 12.00 AM | Updated 04/07/2016 08.49 AM

This could be because the modem is not on or the Wi-Fi has been turned off on the modem.  

Please restart your modem and if it is still not visible then see the user manual for further troubleshooting instructions.

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