Slow internet

If you are experiencing slow internet, it could either be coverage or device related.

To check the coverage in your area, enter your current location on our coverage map.

If the coverage is good in your area, try clearing your browser's history, cache, cookies and restart your phone. Also check that your phone is fully compatible with Skinny Mobile.

If you're still having issues, you can give our Skinny Helpdesk a call on 204 or 0800 4 SKINNY (0800 4 754669). You can also contact the team by email at support@skinny.co.nz.