How can I move my Skinny number/account to a new Skinny SIM?
You will need to buy a new Skinny SIM from your local convenience store, petrol station or shop from our online store!
This is handy if you need to switch from a regular SIM to a micro or nano SIM. You can also follow this process to swap a lost Skinny number/account to a new Skinny SIM.
IMPORTANT: Do not activate the new Skinny SIM you want to swap the existing number/account onto.
Frequently Asked Questions
- What happens if I have activated the new Skinny SIM?
If you have already activated the new Skinny SIM, you'll need to call 204 or 0800 4 754669 and one of our Customer Solutions Advisors will assist you further with the SIM swap.
- What do I do if I'm trying to join Skinny for the first time and keep my number?
If you're trying to bring your number from another mobile phone company you'll need to fill out a form to Keep Your Number.
- What details can I keep when doing a SIM Swap?
You get to keep any remaining Skinny credit, Rollover Data/Minutes, online account and your current plan. Unfortunately, text messages and saved contacts are not transferable as these details are saved on the mobile device.