Reporting a Scam Call or Text
Prank calls and spam from known number would be considered a misuse/nuisance report - please contact our Skinny Care Team for assisting with this.
Please keep in mind that we do not have control over international Scam calls or texts as we would not have access to contact their cell provider, overseas. Landline numbers may also be difficult to identify, however we will still accept adding this to our records.
We also cannot guarantee that we can stop these scam texts or calls, but will aim to do our best and report the information.
How to report a Scam Call or Text
To report a scam call or text, please contact our care team.
We are available on;
- Chat via our Ask Gina Bot. Just ask to speak with a "Live Agent" and you will be transferred over to one of us. We are available on Chat between 8am and 7pm Monday - Friday and 9am - 5:30pm Saturday and Sunday.
- Facebook Messenger via our Skinny Facebook Page 8am till 5:30pm Monday - Friday
- Email firstname.lastname@example.org
If you are certain that you have been contacted by a Scammer you can also report the scam to Netsafe https://report.netsafe.org.nz/hc/en-au/requests/new.