My internet doesn’t work/ I can’t connect to the internet?

Please check that you have data remaining on your account by logging into your Skinny Broadband Dashboard

If you don't have credit: Sign in to your Skinny Broadband account and either repurchase a 60GB plan or purchase an Add-on.

If you do have credit: Check that the modem is turned on and that your device is connected either by Wi-Fi or Ethernet cable.

If you still don't have a connection please contact us on 0800 475 4669.